Jennifer Pahlka Is Reading Bloodfreak

In an article in yesterday’s SFGate, Jennifer Pahlka, founder of Code for America, says, “You can’t complain (about the government) unless you step up to the plate.”

Jennifer Pahlka (Photo by Russell Watkins/DFID)

Thank you, Jen. You put so succinctly and eloquently, what I’ve been saying right here for a while now. And unlike me, she’s not talking out of her ass. The non-profit CfA is the real deal, doing the dirty work, not trash-talking.

I’ve had a peripheral awareness of CfA’s work for some time, but I’ve only just started looking more closely at them and I’m really seeing how they’re delivering the goods on rethinking and “rebooting” government. A lot of people in North America have bought in to the idea of “government = bad,” and yet so many of them really have no clue (or conveniently choose to forget) what government is, what it does, and why it came about. Sometimes, it takes a disaster to remind some of them how important a role they play in keeping our society functioning, despite all the tales of failure, corruption, and incompetence. But some still don’t get it. Fortunately, there are those who do…

A couple months ago, Pahlka posted a story on LinkedIn titled Paying for Streetlights, One at a Time. This parable tells of the town of Colorado Springs, CO, who was suffering from a burning case of pensionitis and decided to vote against a property tax increase, supposedly earmarked for emergency services. What followed was some rather extreme belt-tightening, including turning off a third of the street lights. People were given the option to donate between $100 and $240 a year to adopt a streetlight and have it turned back on. The cost to adopt one streetlight was more than the proposed annual tax increase, but many were apparently quite glad to pay this. Are people stupid? Of course, that’s nothing new. But this is the state of affairs; trust in government has eroded to a point where people gladly swallow a “cure” considerably worse than the disease, just as long they perceive it as being “less government”.

… we see both the value of local government and the waste and inefficiencies that drive the public away from it. We see that government must get better at what it does, but it also needs to sell its value proposition to citizens. Think about that streetlight – not only does it cost the citizen orders of magnitude more this way, it’s hugely inefficient and costly for the city to administer as well, turning lights off and on depending on whether each individual light is paid for. The better option for everyone would be to just keep the lights on, but the perceived value of government is so low that it drives outcomes that are bad for everyone involved.

Part of what Code for America does is to sell that value, by creating interfaces to government that are simple, beautiful and easy to use. In New Orleans, for example, Code for America Fellows created BlightStatus.com, which allows citizens to type in any address in the city and see whether the property has been reported as blighted, if it’s been inspected, if there’s been a hearing and when, and if the property is scheduled for demolition. The city had been struggling for years to integrate a dozen disparate data sets in a wide variety of formats in order to have a comprehensive view of these properties, even for the city’s own use, but the residents of neighborhoods affected by this blight were increasingly frustrated by the lack of apparent action. When one of the Code for America Fellows showed the application to residents at a community group meeting, he was thanked for his work with hugs.

CfA is working with multiple levels of government across the US to create modern, user-friendly access points (web sites, mobile apps) so people can get the government services they need, one project at a time. And now that these tools are getting into people hands, they’re running out of excuses for not participating in the political process. The future is looking kinda scary, but exciting, too.

Anyway, I don’t want to risk discrediting their work with my crackpot endorsement. Please go see Code for America and judge for yourself.

Participatory Democracy: There’s an App for that

Lately, I’ve been watching MIT Tech TV. In case you’re not acquainted, it’s sort of like TED, but without the tie-dye and patchouli. (If you don’t know TED, then I probably can’t help you.)

Anyway, last month, I watched Peer-to-Peer Politics: Moving Beyond Left and Right. In it, Steven Johnson, author of Emergence: The Connected Lives of Ants, Brains, Cities, and Software and, more recently, Future Perfect: The Case for Progress in a Networked World, shared his thoughts on how bottom-up systems (which he’s spent a bit of time studying, and I use “studying” loosely, because he’s a science writer, not a scientist) from ant colonies to massively collaborative web applications, are informing the future of participatory democracy.

As I was trying out my Amazon associate links, I pulled up the cover of the Future Perfect and was struck by its similarity to another book I haven’t seen in years. D’I see what you did there, Johnson:

But back to the talk. In a recent post of mine, I was bemoaning the over-abundance of bellyaching that goes on after every political scandal and the general lack of participation of John Q Public in the political process except for a quadrennial coin toss. But Mr. Johnson pointed out that, while we may not yet be at a point to vote directly on defence spending or healthcare, many of us most certainly can vote on which potholes to fix, which crack-houses get busted, etc. because, many municipalities across North America support some form of 311 service. Indeed, he recounted one particular anecdote in which NYC residents were using the service to report a strange maple syrup odor in their neighborhood. Amid growing concern for a potential terrorist attack by Canadians — given the ongoing softwood lumber dispute and continued incursions into US territory to plunder and pillage, we’re clearly a shifty lot — they eventually correlated the data (reporting dates, location of callers) to trace the intoxicating aroma to its source (hint: it wasn’t a militant Canuck sleeper cell).

 

But ANyway, not two days after watching that, my very own dear city of Surrey, BC announced the launch of its own online service for reporting non-emergency neighborhood issues, like that crumpled-up McDonald’s coffee cup embedded in the drainage grate at the northeast corner of 104th Ave and 152nd Street. The actual service is outsourced to SeeClickFix and includes both the website and native apps for iOS, Android, and even Blackberry devices. Check out the totally sick caps I took of the iOS experience:

You can file new issues (including photos), up-vote existing issues, add comments, it’s gamified (wouldn’t you want to become a Civic Crusader??)

Seriously, everyone should get on this. Because it’s still new here, the city appears to be pretty responsive. We’ll have to see if they can scale out as volume increases. Whatever city you live in, find out from their website if they have a similar service. If not, go to SeeClickFix or a similar service provider (try googling “neighborhood issue reporting”) and enter your city’s name so they can hit them up and pitch the service to them.

The Town that Pensioned Itself to Death

I’d been planning to tell a joke about a Canadian lesbian who walked into a Muslim barber shop, but it turned out to be true, and not all that funny. It was, however, interesting to me, in that it rather neatly exemplified a point made in a recent thinky-think by Slavoj Zizec titled Liberalism and its Discontents:

[…] But as every observer of the deadlocks of political correctness knows, the separation of legal justice from moral goodness – which should be relativised and historicized – ends up in a claustrophobic, oppressive moralism brimming with resentment. Without any “organic” social substance grounding the standards of what George Orwell approvingly referred to as “common decency,” the minimalist program of laws intended to do little more than prevent individuals from encroaching upon each other (annoying or “harassing” each other) turns into an explosion of legal and moral rules, an endless process of legalization and moralization, presented as “the fight against all forms of discrimination.” If there are no shared mores in place to influence the law, just the bare fact of subjects “harassing” other subjects, then who – in the absence of such mores – will decide what counts as “harassment”?

Slavoj Zizek (photo by Mariusz Kubik)

So, this is what happens when you decide to tolerate people with different religions, different cultures, different haircuts, different seckshul orientations, instead of sending them all back where they came from, goddammit. You have to put up with their different frigging religions, cultures, haircuts, and whatnot. And then, on top of that, you have to deal with the consequences of tolerating them, because they don’t tolerate each other.

Jon Stewart had a funnier, more positive take on this issue — this “American experiment” — the other night. Unfortunately, the clip of it isn’t available in Canada, so I can’t see it and I’m trusting it is the show I watched that night and not the one I watched the other other tonight:

Goddamn bunch of ingrates, I say. Taking out jobs.

Anyway, so I changed my mind and decided not to talk about that, and I got to thinking about how every time Israel does something — anything, our Prime Minister insists on being the first in line to defend them. Mr. Harper, is it really necessary? Really?? I mean, he even upstages the US pro-Israel lobby. What gives? Certainly not because his hick-ass cares about Israel, or the Jewish vote, or about anything for that matter. Here is an interesting theory that plays nicely to my anti-religious zealot bent; he’s trying to hasten the End of Days! Yeeehaw!!!!

Albrecht Dürer’s Four Horsemen

Stephen Harper at the World Economic Forum 2010 in Davos (Remy Steinegger)

But I don’t feel like talking about that either. Instead, I turn my attention to the Deep South. No, not that Deep South, silly Yankee…

San Bernardino, California Files for Chapter 9 Bankruptcy

A recent Reuters story provides a cautionary tale of a city going under due to mismanagement of municipal worker pensions. (And it’s not the first.)

It’s no secret that I hate the working class. They are stupid, although they are generally much better at getting laid than me, so I’m jealous of that. A particular subgroup of the working class I find especially heinous: the unionized worker. I’ll always remember my first “real” job (after my summer in the army reserve and the even briefer stint telemarketing) as a security guard and my first taste of union mentality. I remember the idiot with the tumor on his forehead, smoking incessantly, bellyaching about the anglais, as many morons in Quebec like to do. (Et je t’invite à crisser ton camp si t’aimes pas mes propos. Connasse.) I remember how my grievance was tossed because, though I had seniority on the site, tumorface had company seniority, and therefore entitled to the best shift. And after that site contract ended, I stopped getting called for other jobs. So, yes, I have an axe to grind. And I have an English name, so I should toss in a claim of discrimination too. But as usual, I digress.

Back to unions. A further subclass, yet more despicable, is the public servant. As someone who’s worked in positions with no benefits for most of my life, I find their sense of entitlement galling. But to be fair, I don’t believe public servants go into the job with purely selfish intentions. I mean, they’re not like investment bankers. But are there not similarities? Are we not seeing some of them now getting rich with the money of others, retiring young, and abusing everyone and everything along the way?

It would appear that some sense of entitlement is clearly a part of the culture. A belief that, for their great sacrifice, society owes them a debt of gratitude extending well beyond the period of their service. While city boys see themselves as conquerors, the naturally dominant class, and entitled to take what they want through force, public servants see themselves as heroes and we have a moral obligation to give them whatever they see as their due.

Both groups have built powerful systems of self-justification that are not easy to challenge from within. Even in the face of both local and worldwide economic difficulties, these people dig their heels in and steadfastly refuse to change their modi operandi. It would be unfair (even for me) to blame individuals. But that doesn’t exonerate them. It doesn’t exonerate us either.

When we live in “democratic” societies and turn the reins over to a select few because we don’t want to be bothered with the minutiae of the operations of government, these are things that will happen. Policy and governance need to become an ongoing conversation. If you aren’t engaged, those who are will call the tune. And you’re going to whine about it after the fact? Demand a 1000-page, multi-million-dollar inquiry? Threaten to vote them out next election? Or maybe even voting is too much to ask because you don’t believe in the system anyway, so you just bellyache on the comments pages of online news sites, right? Get a fucking grip.

Use it, or lose it.